Day 2: Conference Sessions

Tuesday, October 30


6:30 - 8:30 am



Early Bird Breakout Sessions

Break-out A | Optimizing IFRS 9 Data 

A roundtable discussion to gain insight on how to optimize your IFRS9 data to meet future regulatory needs.

Peter Liao | AVP, Special Projects
Shirley Chiang | Manager, IFRS 9

Break-out B | Artificial Intelligence & Opportunities for the Future

Behind the scenes, AI and machine learning are powering unique and effective customer experiences. What’s the latest in AI trends, how is it reshaping intelligent digital banking experiences, and how can you use it to power up your customer engagement?

Elizabeth Duke | SVP, Client Development
Paul Save | Product Manager


Main Stage | Executive Moment: Brent Clode, Chief Investment Officer


Main Stage | Preparing for Payments Modernization

Consumers expect cheap, fast and easy payments. Our panelists will share how to prepare for the coming open payments market that will bring increased competition as well as new opportunities.

Central 1 Presenters
Kelly Latzel | VP, Treasury & Operations
Steve Faust | AVP, Payments

External Presenters
Youcef Touizrar | Manager, Retail Payments Products, Payments Canada
Chris Melonie | VP Information Technology, Westminster Savings


Coffee Break | Trade Show Open


Breakout Sessions

Break-out A | Charting a safe course through Digital Transformation

The digital world is introducing new risks, amplifying other risks and, thankfully, mitigating others. Our panel of experts share their insight into digital risk management practices in an increasing complex and evolving world.

JP Lowes | Corporate Information Security Officer
John Schaub | Director
Vishal Raniga | Product Manager

Break-out B | Diving into the UX Platform

Our UX Platform panel will provide details on what clients need to be planning and considering for transitioning onto the Platform. What are your must-have resources, how and when your marketing team should be at the table, along with tips & tricks to give you a jump start on your pre-implementation readiness activities.

Elaine Newman | Client Implementation Leader
Andrew Chan | Senior Business Analyst
Amanda Bourke | Product Marketing Manager
Michelle Windsor | Program Director, UX Platform

Break-out C | Credit Facility Roundtable

Join Brent Clode, Chief Investment Officer at Central 1, for an open discussion on Credit Facilities at Central 1. With growing demands for liquidity in the system, we’re evaluating the structure of our Credit Facilities programs. In this two-way dialogue, we want to listen to what’s important to you, and discuss how we can best support the system now and into the future.

Brent Clode | Chief Investment Officer


Breakout Sessions

Break-out A | Rates, Growth & the End of the Housing Era?

Information is most powerful when it is applied effectively. How can you incorporate today’s economic climate and insights into your strategy for success?

Bryan Yu | Deputy Chief Economist Brian Raine | Managing Director


Break-out B | Predicting the future: using predictive analytics to optimize share of relationship

Peter Liao hosts a joint discussion with Central 1 and two credit unions on leveraging predictive analytics to understand customer behaviour and identify ways to increase your share of relationship.

Paul Save will provide an overview and a few of the early results from the 2018 Canadian Credit Union Retention Benchmarking Study. Guillaume Colley, Manager of Data Science at Vancity and Joe Cristiano, Chief Community & Marketing Officer, Coastal Community and co-chair of the Marketing & Data Anayltics Committee of the Back Office Collaborative (BOC) will share their explorations into predictive analytics.

Central 1 Presenters
Paul Save | Product Manager
Peter Liao | AVP Special Projects

External Presenters
Joe Cristiano | Chief Community & Marketing Officer, Coastal Community Credit Union
Guillaume Colley | Manager of Data Science, Vancity

Break-out C | Are you Cannabis ready?

The presentation will describe the legal landscape in respect to the cultivation and sale of cannabis in Canada including considerations for lending, account opening and anti-money laundering controls.



Lunch | Trade Show Open


Main Stage | Executive Moment: Sheila Vokey, Chief Financial Officer


Main Stage | Keynote Bonnie Brooks: Lessons in Big Scale Transformation

“Leadership is about finding ways to get things done,” says BONNIE BROOKS, the CEO who restored Saks Fifth Avenue and Lord & Taylor to their rightful places as world-class retailers. As the first female President and CEO of Hudson’s Bay Company, Brooks led sweeping, institutional changes, bringing North America’s oldest company back from the brink of failure. 


Main Stage | Closing Remarks: Mark Blucher, President & CEO